.convos-header[data-astro-cid-wsiiopjo]{display:flex;justify-content:space-between;align-items:flex-end;flex-wrap:wrap;gap:12px;padding-bottom:18px;border-bottom:1px solid var(--portal-border-2)}.back-link[data-astro-cid-wsiiopjo]{font-size:11px;color:var(--portal-text-dim);text-decoration:none;letter-spacing:.5px;font-weight:700;transition:color .15s}.back-link[data-astro-cid-wsiiopjo]:hover{color:var(--brand-color)}.convo-shell[data-astro-cid-wsiiopjo]{margin-top:18px;display:grid;grid-template-columns:320px 1fr;gap:16px;min-height:600px}@media(max-width:880px){.convo-shell[data-astro-cid-wsiiopjo]{grid-template-columns:1fr}}.thread-list[data-astro-cid-wsiiopjo]{background:var(--portal-panel-2);border:1px solid var(--portal-border);border-radius:var(--portal-radius-sm);overflow:hidden;display:flex;flex-direction:column;max-height:600px;overflow-y:auto}.thread-row[data-astro-cid-wsiiopjo]{position:relative;display:block;padding:14px 16px;border-bottom:1px solid var(--portal-border-2);text-decoration:none;color:inherit;transition:background .15s,border-left-color .15s;border-left:2px solid transparent}.thread-row[data-astro-cid-wsiiopjo]:last-child{border-bottom:none}.thread-row[data-astro-cid-wsiiopjo]:hover{background:#4a9eff0a;border-left-color:var(--brand-color)}.thread-row[data-astro-cid-wsiiopjo].is-active{background:rgba(var(--brand-rgb),.1);border-left-color:var(--brand-color)}.thread-row[data-astro-cid-wsiiopjo].is-active .thread-name[data-astro-cid-wsiiopjo]{color:#fff}.thread-top[data-astro-cid-wsiiopjo]{display:flex;align-items:center;gap:8px;margin-bottom:4px}.thread-channel[data-astro-cid-wsiiopjo]{display:inline-flex;align-items:center;justify-content:center;width:24px;height:24px;border-radius:6px;flex-shrink:0}.ch-sms[data-astro-cid-wsiiopjo]{background:#4a9eff24;color:#4a9eff}.ch-email[data-astro-cid-wsiiopjo]{background:#9b6ddb24;color:#b38eff}.ch-wa[data-astro-cid-wsiiopjo]{background:#25d36624;color:#25d366}.ch-li[data-astro-cid-wsiiopjo]{background:#0a66c224;color:#5badf0}.ch-gbp[data-astro-cid-wsiiopjo]{background:#4285f424;color:#4285f4}.ch-fb[data-astro-cid-wsiiopjo]{background:#1877f224;color:#6ea8fe}.ch-ig[data-astro-cid-wsiiopjo]{background:#e1306c24;color:#f87171}.ch-chat[data-astro-cid-wsiiopjo]{background:#22d3ee24;color:#22d3ee}.thread-name[data-astro-cid-wsiiopjo]{font-size:13px;font-weight:700;color:var(--portal-white);flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.thread-time[data-astro-cid-wsiiopjo]{font-size:10px;color:var(--portal-text-vfaint);font-family:JetBrains Mono,Courier New,monospace;flex-shrink:0}.thread-snippet[data-astro-cid-wsiiopjo]{font-size:12px;color:var(--portal-text-dim);line-height:1.4;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;padding-left:32px}.thread-unread[data-astro-cid-wsiiopjo]{position:absolute;top:14px;right:14px;background:var(--brand-color);color:#fff;font-size:10px;font-weight:800;padding:1px 7px;border-radius:99px}.chat-pane[data-astro-cid-wsiiopjo]{background:var(--portal-panel-2);border:1px solid var(--portal-border);border-radius:var(--portal-radius-sm);display:flex;flex-direction:column;max-height:600px}.chat-header[data-astro-cid-wsiiopjo]{padding:16px 22px;border-bottom:1px solid var(--portal-border-2);display:flex;justify-content:space-between;align-items:center;gap:14px}.chat-contact[data-astro-cid-wsiiopjo]{font-size:16px;font-weight:800;color:#fff;letter-spacing:-.2px}.chat-meta[data-astro-cid-wsiiopjo]{display:flex;align-items:center;gap:10px;margin-top:4px}.chat-meta-text[data-astro-cid-wsiiopjo]{font-size:11px;color:var(--portal-text-vfaint);font-weight:600}.chat-messages[data-astro-cid-wsiiopjo]{flex:1;overflow-y:auto;padding:18px 22px;display:flex;flex-direction:column;gap:12px}.chat-msg[data-astro-cid-wsiiopjo]{display:flex}.chat-msg[data-astro-cid-wsiiopjo].is-client{justify-content:flex-start}.chat-msg[data-astro-cid-wsiiopjo].is-business{justify-content:flex-end}.bubble[data-astro-cid-wsiiopjo]{max-width:70%;padding:10px 14px;border-radius:12px;font-size:13px;line-height:1.5;border:1px solid var(--portal-border-2)}.chat-msg[data-astro-cid-wsiiopjo].is-client .bubble[data-astro-cid-wsiiopjo]{background:var(--portal-border);color:var(--portal-text);border-top-left-radius:4px}.chat-msg[data-astro-cid-wsiiopjo].is-business .bubble[data-astro-cid-wsiiopjo]{background:rgba(var(--brand-rgb),.12);color:var(--portal-text);border-color:rgba(var(--brand-rgb),.35);border-top-right-radius:4px}.bubble-text[data-astro-cid-wsiiopjo]{white-space:pre-wrap}.bubble-meta[data-astro-cid-wsiiopjo]{margin-top:4px;font-size:10px;color:var(--portal-text-vfaint);font-family:JetBrains Mono,Courier New,monospace;display:flex;gap:10px;align-items:center}.read-tick[data-astro-cid-wsiiopjo]{color:var(--brand-color);font-weight:800}.bubble-typing[data-astro-cid-wsiiopjo]{display:inline-flex;align-items:center;padding:8px 14px}.chat-reply[data-astro-cid-wsiiopjo]{padding:12px 16px;border-top:1px solid var(--portal-border-2);display:flex;gap:8px;background:var(--portal-panel-3)}.reply-input[data-astro-cid-wsiiopjo]{flex:1;background:var(--portal-bg2);border:1px solid var(--portal-border);border-radius:8px;color:var(--portal-text);font-family:inherit;font-size:13px;padding:10px 14px;outline:none;transition:border-color .15s}.reply-input[data-astro-cid-wsiiopjo]:focus{border-color:rgba(var(--brand-rgb),.55)}.reply-send[data-astro-cid-wsiiopjo]{background:var(--brand-color);color:#fff;border:none;padding:0 18px;border-radius:8px;font-weight:800;font-size:12px;letter-spacing:.5px;cursor:pointer;font-family:inherit;transition:filter .15s}.reply-send[data-astro-cid-wsiiopjo]:hover{filter:brightness(1.15)}.thread-empty-state[data-astro-cid-wsiiopjo]{margin:auto;text-align:center}.empty-title[data-astro-cid-wsiiopjo]{font-size:18px;font-weight:800;color:var(--portal-text)}